All orders are dispatched from our studio and shipped internationally.

Estimated delivery times
UK: 5–10 working days
US: 7–12 working days
Other countries: 10–14 working days

Shipping rates

UK
Free shipping on orders over £50
£4.99 for orders under £50

United States
Free shipping on orders over £99
£12.99 for orders under £99

Other countries
Flat rate £15 international shipping

Delivery times may vary slightly due to customs processing and seasonal shipping demand.

Tracking information will be provided once your order has been shipped.

All items are handmade and may include delicate materials such as silk, mohair, wool, and 925 sterling silver.

Due to the nature of these materials and for hygiene reasons, we do not accept returns or exchanges once an order has been delivered, as products can be easily marked, worn, or affected by handling.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:

support@naturelove404.com

Please include your order number and clear photos of the issue. We will review and resolve your case as quickly as possible.

Each piece is handmade and hand-finished. Small variations in shape, stitching, or texture are natural, and part of the charm of handmade work.

For information on how we collect, use, and protect your personal data, please view our Privacy Policy.